Project Overview
Role: UI/UX Designer, Digital Content & Marketing Support
Project Duration: 2 months
Objective: To redesign the website to improve user experience, increase engagement, and modernize the visual design.
Outdated Design: The existing website had an outdated look that didn’t reflect the client’s brand values.
Poor User Experience: Users found it difficult to navigate the site, leading to high bounce rates.
Low Engagement: Key metrics like time on site and conversion rates were below company's standards and goals.
Design a modern, responsive interface that improved usability across devices.
Simplified the navigation to enhance the user journey and reduce friction.
Integrated new features such as interactive blog, real-time customer assistant, campaign videos to boost engagement.
Research & Analysis
Conducted user research through surveys and interviews to understand pain points and target market.
Wireframing & Prototyping
Created wireframes and interactive prototypes to visualize the new structure and layout.
Collaborated closely with stakeholders and back-end developer to ensure alignment with business goals.
Results
Enhanced Engagement: Achieved an increase in page views.
Positive Feedback: Received excellent feedback from users and stakeholders, noting the improved usability and visual appeal.
Key Takeaways
This website redesign project underscored the importance of user-centered design and close collaboration with stakeholders. The new layout improved navigation and engagement, leading to a significant boost in user satisfaction. However, I encountered challenges with integrating some of the brand's existing content, which required additional time for adjustments and content research. In future projects, I’d focus on a more thorough content audit during the initial planning stages to streamline the integration process and ensure smoother execution.